Please send a quick email using the contact form below if you have any questions about the services offered, what the waiting times are (if any), rebateable treatments etc.
Tarragindi Allied Health
71 Bramston Street
Tarragindi QLD 4121
Tel: 1300 133 721
Thursday and Friday at:
Beaudesert Rd Surgery
182 Beaudesert Rd
Moorooka QLD 4105
Tel: (07) 3392 6300
This document describes the policy of Empowering Psychological Solutions for the management of the practice clients’ information. The psychological service provided is bound by the legal requirements of the National Privacy Principles from the Privacy Amendment (Private Sector) Act 2000.
Client files are held in a locked filing cabinet which is accessible only to authorised employees. The information on each file includes personal information such as name, address, contact phone numbers, and other information which is relevant to the psychological service being provided.
Purpose of holding information
The information is gathered as part of the assessment, diagnosis and treatment of the client’s condition, and is seen only by the psychologist. The information is retained in order to document what happens during sessions, and enables the psychologist to provide a relevant and informed psychological service.
Requests for access to client information
At any stage clients may request to see the information about them kept on file. The psychologist may discuss the contents with them and/ or give them a copy. All requests by clients for access to information held about them should be lodged with the consulting psychologist. These requests will be responded to within seven days and an appointment will be made if necessary for clarification purposes.
Third party use of information
Empowering Psychological Solutions does not provide reports for family law matters or for legal purposes.
If you have a concern about the management of your personal information, please inform your psychologist. Upon request you can obtain a copy of the National Privacy Principles, which describe your rights and how your information should be handled. Ultimately, if you wish to lodge a formal complaint about the use of, or access to, your personal information, you may do so with the Office of the Federal Privacy Commissioner on 1300 363 992, or GPO Box 5218, Sydney, NSW 1042
All personal information gathered during the provision of the psychological service will remain confidential and secure except when:
Your information is subpoenaed by a court, or
Failure to disclose the information would place you or another person at risk* [see below]; or
Your prior approval has been obtained to:
a) provide a written report to another professional or agency. eg. a GP or a lawyer;
b) or discuss the material with another person. eg. a parent or employer.
*If the psychologist is concerned that you may harm yourself, she may refer you to the local Adult Mental Health Service